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drew9
March 1, 2020
Solved

Has anyone figured out a way to stop the incessant sales offers for financing, insurance and all the Intuit upselling crap from appearing in my dashboard?

  • March 1, 2020
  • 6 replies
  • 0 views
Original commenter did not share additional details
    Best answer by Jen_D

    Hi there, @drew9,

     

    We currently don't have the option to disable these promotions permanently. QuickBooks use in-product pop-ups and ads to help optimize your QuickBooks experience by suggesting new features and program updates. 

     

    In the meantime, you can simply turn it off by clicking the X button (if available) or enabling your browser pop-up blockers.

     

    I know how beneficial it is to have this ability in the program. While this is still unavailable, I'm making it my top priority to submit a follow-up request from the Development Team, letting them know you want this feature available in the program.

     

    Stay on top of our product updates and feature releases by visiting the QuickBooks Blog: Intuit Blog.

     

    If you have other questions or clarifications, feel free to reach out back to me. I'm always here to provide further assistance with anything QuickBooks related. Have a wonderful and productive week ahead!

    6 replies

    Jen_D
    Jen_DAnswer
    March 1, 2020

    Hi there, @drew9,

     

    We currently don't have the option to disable these promotions permanently. QuickBooks use in-product pop-ups and ads to help optimize your QuickBooks experience by suggesting new features and program updates. 

     

    In the meantime, you can simply turn it off by clicking the X button (if available) or enabling your browser pop-up blockers.

     

    I know how beneficial it is to have this ability in the program. While this is still unavailable, I'm making it my top priority to submit a follow-up request from the Development Team, letting them know you want this feature available in the program.

     

    Stay on top of our product updates and feature releases by visiting the QuickBooks Blog: Intuit Blog.

     

    If you have other questions or clarifications, feel free to reach out back to me. I'm always here to provide further assistance with anything QuickBooks related. Have a wonderful and productive week ahead!

      D
      drew9Author
      March 2, 2020

      That's nice, but I won't be holding my breath.   I'm happy to pay for Intuit products as they are industry standards and do the job well.   It is just annoying to be constantly marketed to in a paid version of the program.   To me, this practice does not "optimize my experience."  Rather, it makes the experience irritating.

        G
        greenglazed
        August 17, 2020

        Well quite. This isn't optimising, it's upselling. I log in to quickbooks (probably) hundreds of times a year. Every time I have to close offers for financing. Every time I sign in I get offered payroll services. Whenever I send an invoice I get the option to use Intuit's payments system (which presumably they take a cut from.)

         

        This is basically the approach that 'freemium' applications take to upsell their users. Except with Quickbooks you pay to have the privilege of being the target. As the other poster said, I use Quickbooks because it's the standard and my accountant uses it. But obviously I do that knowing that Intuit are using their position as a market leader to force these upsells onto their customers.

         

        If you really genuinely want to optimise the product for your customers, cut the frequency of the pop-ups and promotions to once every six months, not every time I log in. But obviously you won't do this because you're more interested in making more money than producing a better product - and so the response to these kind of requests will be empty fluff about 'optimising' the product.

          P
          Pilerman
          May 5, 2021

          They finally got me to Enterprise Platinum on my desktop and I really figured that there wouldn't be all of the up-selling everywhere but there still is.

          Did you know that the 1099 Forms are changing, you should by now! I don't know about you but I've X'd that x until I was blue in the face and it's what led me here! That darn banner keeps coming back!

          Did you know that you can do more with QuickBooks? You sure can! You can:

          "Get free workers comp quote"

          "Order Labor Law Posters"

          "Order Checks & Supplies"

          "Promote your business"

          "New: Business Loans"

           

          None of this list can be X'd but there they sit in the lower left corner of a screen that costs me well over a grand a year. I wonder if we can offset the subscription cost by selling this space back to them, a rental of the space so-to-speak! ;-)

          I could you that space to put links to my own website for quick access.

          Or a link to my web builder page. Now there's an idea!

          I could put a links to most used vendors.

          There must be a lot of things that the software owners or subscribers could use this space for to better their own business.

          I won't be holding my breathe either.

          I
          ihateads
          March 17, 2022

          This is a paid business tool.  Serve your customers.  Don't treat us like leads you just sell more to.   These "suggestions" are bull**** (PC police won't let me have the real word).  Show them once, and then when I say no, make them not come back.  They take up significant screen real estate and are a waste of time for the customer (me) who is just trying to get the job done.

          Also don't say "I'll reach out to the development team". I can guarantee the developers didn't want to put this garbage in, it was a product manager who though "I can improve my KPI of higher dollars per customer" for the quarter.  Nevermind you are screwing your overall customer count.

          Also, its disingenuous to mark this as "Solved".  Its not.  Closing the ad every time is not a workaround.   Why don't you just say "We don't care about our customers and are only concerned with shoving more garbage down their throats"?

            T
            todditron
            January 3, 2023

            I will literally never, EVER use their terrible instant payment system, yet have to dismiss ads for that a couple times a week for YEARS.

             

             They just have vendor lock in, so nobody want to go through the hassle of moving. Its super gross.

              T
              todditron
              January 4, 2023

              Of course QB won't let you do this, but you can add a cosmetic filter using an adblock 

               

              I used ublock origin and removed the ever-present nag upsell for instant deposits. Admittedly, this isn't a great solution, but it was satisfying to hide it somehow

               

              app.qbo.intuit.com##.tile-container.instant-deposit-homepage

              L
              levonb
              April 23, 2023

              STOP Upselling STOP STOP STOP STOP 

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