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rutabagaphilly
May 30, 2021
Question

Has anyone found a solution to the mileage tracking issues when your Accountant is the Primary Admin? (I've followed all instructions and forum suggestions!)

  • May 30, 2021
  • 1 reply
  • 0 views
My user type is Admin but I still can't set up the mileage tracking feature on my account. My Accountant is the Primary Admin for some reason and he can't change that. The option doesn't show up in my app and I've read the forums thoroughly and haven't found a solution. Is this a glitch? Has anyone figured this out?

1 reply

Kristine Mae
Kristine Mae
May 30, 2021

Let me help you get around your concern, Rutabagaphilly.

 

Currently, only the primary admin can manage the mileage feature. Since your accountant is the primary admin, he can transfer the rights to you. This way, you can have all access to your account. 

 

For the detailed steps, you can refer to this article: Change the primary admin user in QuickBooks.

 

Don't hesitate to let us know if you have other concerns. We're around to help you. Keep safe!

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