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pixidoc
February 5, 2025
Question

Hate the AI chatbot

  • February 5, 2025
  • 1 reply
  • 0 views

The AI chatbot is so far from ready to be used it should be killed now....what a waste of money....could have hired an actual person to help....How do I get help when I NEED it and not when it is good for quickbooks?

    1 reply

    J
    JanbonN
    February 5, 2025

    We value your feedback, pixidoc, and recognize the frustration that can come from feeling unsupported when you need timely and effective assistance. I'm here to ensure you get the help you require.

     

    The AI chatbot in QuickBooks Online (QBO) is designed for self-service support. It can answer common questions, guide you through QBO features, and assist with basic troubleshooting.

     

    If you need help quickly, please post your issue in the Community space or connect with our support team via chat or phone. Our team consists of real people committed to providing personalized and effective responses.

     

    To provide more personalized assistance, could you please describe the specific issue you're experiencing?

     

    Here's how to reach a live representative:

     

    1. Log in to your QuickBooks Online Company.
    2. Click the Help button at the top of the page.
    3. Choose the Search tab and type contact support in the field.
    4. Click the Contact us button.
    5. Choose your preferred method to reach our support team.
    6. Follow the on-screen respond.

     

    Please refer to this article for more details and details of their support hours: Get help with QuickBooks products and services.

     

    Additionally, you can refer to our self-help articles for How do I questions in QBO.

     

    Please return to this thread if you have other questions about QBO, pixidoc. We're always here to help you in any way we can.

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