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Jake Eipp
October 5, 2023
Question

Hello, how are you? We are being charged 3% of every single direct deposit. I have called around and done some research and this seems to be extremely high. I have competitive rates that we are considering switching away from doing payroll through QB

  • October 5, 2023
  • 1 reply
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Hello, how are you? We are being charged 3% of every single direct deposit. I have called around and done some research and this seems to be extremely high. I have competitive rates that we are considering switching away from doing payroll through QB

    1 reply

    M
    MirriamM
    October 5, 2023

    Welcome to the Intuit Community, Jake.

     

    I can see that these charges affect your business expenses. And I want to ensure it'll be checked. That said, let me route you to our Customer Care Team since billing and subscription concerns require personal verification which can only be done by them. 

     

    To reach them, click the ? Help button at the top-right corner and select Contact Us to talk with a live agent. Ensure to review their support hours to know when agents are available.

     

    For future reference, check out this article to help you pay and file payroll taxes: Pay and file payroll taxes and forms in QuickBooks Online Payroll.

     

    If you have additional assistance while managing QuickBooks, let me know. I'll be around to provide further assistance. Have a nice day.

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