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LindseyMem
January 30, 2020
Question

Hello, I accidentally overpaid one of our employees by 7 hours (already direct deposited), how do i go about correcting this on his next paycheck?

  • January 30, 2020
  • 1 reply
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    1 reply

    IamjuViel
    IamjuViel
    January 30, 2020

    Hello, @LindseyMem.

     

    When correcting a direct deposit paycheck, you’ll have to delete the check before 5 PM, two banking days before the check date. Otherwise, you can have an arrangement with your employee to include any overpayment or underpayment in their next paycheck. 

     

    You can create a deduction payroll item to denote the overpaid amount. I can guide you on how to do it.

    1. Go to the Workers menu.
    2. Choose the Employees tab.
    3. Double-click on the employee’s name.
    4. Select the Pencil Icon beside Pay.
    5. Scroll down to the Does [employee’s name] have any deductions? Section.
    6. Click the Add deductions link.
    7. Pick Deduction from the drop-down menu.
    8. From the Deduction/contribution drop-down, select New deduction/contribution.
    9. Enter the deduction details.
    10. Click Ok. 

       

    You can check this article to learn more about deleting or voiding your paycheck: 

    I’m always here to help if you have other questions about running direct deposit payroll in QuickBooks.

    L
    llmcnair
    October 13, 2021

    what if the employee paid back the amount in cash ?

    RenjolynC
    RenjolynC
    October 13, 2021

    Thanks for joining in on this thread, llmcnair.

     

    I'd be glad to share some info about your situation.

     

    If you are subscribed to QuickBooks Online Payroll Enhanced, you can void the paycheck after they're submitted. This changes your paycheck records and updates the paycheck dollar amount to zero.

     

    Here's how:

     

    1. Go to Payroll > Employees.
    2. Click the Paycheck list link under Run payroll.
    3. Select the paycheck(s) you'd like to void.
    4. Put a check mark on the I understand that this action cannot be undone box.
    5. Hit Void Paycheck to confirm action.

    Once voided, re-create the paycheck with the correct amount by following these steps:

     

    1. Go to Payroll > Employees.
    2. Click the Run payroll button. 
    3. Select the pay schedule and click Continue.
    4. Choose the account from the Pay from drop-down menu. This is the account where the money was taken out.
    5. Select the correct Pay period and Pay date.
    6. Click the Create another paycheck link, and then select the Create another check button to confirm.
    7. From the Pay Method column, choose Paper check. 
    8. Hit the Preview payroll and then Submit payroll.
    9. When done, click Finish payroll.

    Once recorded, you can run the Payroll Details report in the Reports tab to see the totals for each employees.

     

    For reference, you can read these articles:

     

    On the other hand, if you have QuickBooks Online Payroll Core, Premium, Elite, and Full Service, you may attempt to void the paycheck. However, if you're getting an error message, I recommend reaching out to our Payroll Support Team. They can pull up your account and help you correct the paycheck.

     

    Here are the steps:

     

    1. Click the Help icon located in the upper right-hand corner.
    2. In the Help window, click the Contact Us button located at the bottom.
    3. Enter your question and click Let's talk.
    4. Choose either Start a chat or Call us.

    If you have the new QuickBooks Assistant help update, you can follow these steps:

    1. In your QuickBooks Online account, go to the Help > Assistant.
    2. Type Talk to a human and click the Contact a human button.
    3. Select Live Chat / Call me back.

    I'm also adding this guide to learn more about overpayment for employees: Reduce paycheck wages for an employee who has been overpaid.

     

    Please reach out to me again if you have more questions related to payroll or other concerns with your QuickBooks Online account. I'd be happy to help you out again. Have a wonderful day ahead.

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