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June 7, 2021
Question

Hello, I am new to quickbooks online (about 6 weeks ago). I have setup my account, linked bank account, run payroll. Federal taxes have been paid but not state, why?

  • June 7, 2021
  • 1 reply
  • 0 views
State taxes were accrued but have not been paid (not deducted from my bank account). They are supposed to be paid monthly. I have all the account information defined in quickbooks online as well. Trying to understand why they have not been paid and or how I can manually pay them?

1 reply

AlexV
June 7, 2021

Hello DMK10001!

 

Welcome to QuickBooks Community. Let me help you in paying the state payroll taxes.

 

It seems that you're referring to the automatic tax payments and form filings in QuickBooks Online Payroll. If so, once your account is set up to this feature, Intuit will process both federal, state, and local payroll taxes. Since your state taxes aren't processed yet, I suggest reaching out to our Support Team so they can check your account.

 

Here's how to reach out to them:

  1. Click the (?) Help icon and enter Talk to a human (then type it again when prompted).
  2. When asked by the bot, enter "Paying Payroll Liabilities".
  3. Select I still need a human, then proceed with Contact us or Get help from a human.
  4. Choose either Chat or Callback.

 

With regards to manually paying them, once you processed the payment outside QuickBooks Online Payroll, you'll need to record it. You can follow these steps:

  1. From the Taxes menu, select Payroll Tax.
  2. Go to the Payments tab and click Prior tax history.
  3. Select Add payment. Choose a Tax Type, enter the tax period, Payment Date, and Amount.
  4. Tap OK to save it.

 

You'll want to check these articles. These will discuss more how to manage your payroll taxes in QuickBooks Online:

 

Keep on posting here if you need anything else. We'll respond as soon as we can.