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Dec 12, 2022 9:36 PM UTC
Question

HELP CHANGING LOCAL OCCUPATIONAL TAX IN ONLINE PAYROLL. QB WORKING ON IT FOR 10 WEEKS AND STILL HASN'T CHANGE IT.

I HAVE SPOKEN WITH QB EVERY 2 WEEKS.  I CAN'T GET PASS THE FIRST PERSON I TALK TO.  THEY KEEP SAYING THEY HAVE SENT IT TO THE BACK OFFICE.  ANY HELP WILL BE APPRECIATED.  END OF YEAR IS CLOSE.  MY EMPLOYEES ARE HAVING TOO MUCH DEDUCTED.

1 reply

JessT
Dec 13, 2022 6:12 PM UTC

Hi twallen76,

 

I understand that you've been trying to change the local occupational tax in your online payroll for 10 weeks and haven't been able to get it done. I can imagine the hurdle and urgency of the situation, especially with the end of the year approaching and your employees having too much deducted from their paychecks.

 

Rest assured that a member of our team will take a closer look into your cases. However, you'll want to get back to us if you don't hear anything within 1-2 business days.

 

Let me know if you have other questions about your tax. Take care and have a good one.