How can I change a W2 before it is printed? I have an employee that one paycheck processed with income from a different state. This is incorrect.

Hello there, @medic89. Thanks for providing details about your concern. I'm here to provide some details on how you can fix the processed paycheck in QuickBooks Online (QBO) to correct your W2s.

If the processed payroll is a direct deposit paycheck and it has been sent to QBO Payroll workers' compensation, you'll have to contact our Payroll Support Team to have them do the correction process for you. Here's how:

1. Log in to your QBO account.
2. Click the ? Help button at the top right corner.
3. Select Contact Us.
4. Enter a brief discussion with your concern, then click Continue.
5. Choose a way to connect with us.

On the other hand, if it is a paper check, you can delete or void them and recreate them with the correct state details. Follow these steps to delete or void the paycheck:

1. Navigate to the Payroll menu, then choose Employees.
2. Click on the Paycheck list tab.
3. Choose the paycheck(s) to delete or void, then tap Delete or Void from the Action column.
   
   
4. Hit Yes to confirm.

Once done, you can now recreate the paychecks for your employees using the correct state details and correct pay period. This way, you'll be able to report their payroll and W2s to appropriate agencies on time.

Moreover, feel free to check out these articles to answer the most commonly asked questions about managing your W2 forms:

• Fix an incorrect W-2 and W-3
• Print your W-2 and W-3 forms

Don't forget to visit the Community space again if you have further questions about the W2 forms. I'm just around to lend you a helping hand. Keep safe!

Hi there, @medic89.

I see that you're facing some challenges with processing your paychecks for your Form W-2. This isn't the kind of service we want you to experience, so let me make it up to you by routing you in the right direction for support.

For the best assistance, I recommend contacting our Customer Care Team. They can thoroughly review your account and conduct further investigation into this matter. They'll also provide real-time assistance in correcting your forms to ensure you file them correctly.

Here's a step-by-step guide on how to contact us:
 

1. Go to the Help menu and select the Search tab.
2. Then, click Contact Us.
3. Then, enter a brief description of your concern and select Continue.
4. Lastly, choose either Start a Chat or Get a Callback to start connecting with them.

You can reach our support team Mondays through Fridays from 6:00 AM to 6:00 PM Pacific Time and Saturdays from 6:00 AM to 3:00 PM.

You might want to print your forms for your documentation or send them to your employees. You can find a detailed guide here: Print your W-2 and W-3 forms.

Keep us posted if you have more questions about your forms and paychecks. We're just one post away to help you out.