How can I modify a deduction for one paycheck for one employee?

I'm pleased to help you address this issue, @Don317.

Thank you for providing complete details. Here some basic troubleshooting steps, so you can modify the discretionary deduction quickly. 

You can change the employee deduction by opening the paycheck. Make sure that the status is not yet processed to accomplish this.

Let me walk you through this: 

1. Go to Payroll, then choose the Overview tab. 
2. Select the View paycheck list hyperlink. 
3. Locate and click the employee paycheck, then click Edit. 
4. Modify the Discretionary deduction box and tap OK. 

If the issue persists, I'd recommend logging in to your account through an incognito window. This way, we can see if it's browser-related.

Here are the keyboard shortcuts:

• Ctrl + Shift + N (Google Chrome)
• Ctrl + Shift + P (Firefox)
•  Control + Option + P (Safari)
•  Ctrl + Shift + P (Microsoft Edge)

From there, modify the deduction again. If that works, please return to your regular browser and clear the cache to clean the slate.

However, if the paycheck is already processed, I encourage reaching out to our Phone Support Team. Our back-end team will help you modify the deduction. 

Here's how:

1. Go to the Help menu, then click Contact Us. 
2. Type your concern in the box and tap Let's talk. 
3. Choose either Get a call or Start a chat. 
4. Complete the required data and submit the request.

Make sure to contact them within business hours to ensure a quick response.

Moreover, another option to edit the deduction is to go to the employee's profile. For more details, check out this article: Add or edit a deduction or contribution.

Feel free to visit these articles below on how to add different deductions and manage employee reports. 

• Add or delete a payroll deduction item
• Run payroll reports

I'm always ready to work with you again to address QuickBooks Payroll-related questions. I hope you're well.