How can my employees access Early Pay in Workforce? I do not see the option on a mobile phone. Can someone guide me as to where they can find it? Its turned on.

Thanks so much for the response.  I do not see a dashboard or anything about Eay Pay on a mobile device.  Is this only available on a computer?

Hello there, @JaxBureski. Welcome to the Community.

I'll share some information about QuickBooks Early Pay and how you'll be eligible for it. This way, you're able to determine if you can have instant access to your money before payday.

Though your employer enabled Early Pay on their end, you'll need to be eligible for it and meet some criteria to get the said feature. These include but aren't limited to the following:

• You need to be 18 years of age or older in most states. Alabama and Nebraska residents must be 19 years of age or older.
• You get paid by direct deposit weekly, biweekly, or monthly, and your paycheck goes to a single bank account.
• You’ve received at least one regular paycheck in the last 30 days. Bonuses or commissions don’t count.
• You don’t have any outstanding Early Pay loans, and any Early Pay loans taken in the past three months can’t be more than 16 days past due.
• Your primary address isn’t in Hawaii, Illinois, or Maine.

There are also several possible reasons why you may be ineligible for Early Pay. For example, Early Pay isn’t available if you changed your paycheck method from direct deposit to paper check. Then, your employer has switched it off, you have an overdue payment, or you haven’t worked enough hours. 

If you're eligible based on the info above but still unable to see an option for Early Pay anywhere, I would encourage you to contact our Workforce team. They can create a case to investigate this matter and make sure you can utilize the said feature. They're available from Monday to Friday, 6:00 AM to 6:00 PM PT (except holidays).

Also, you may want to check out this article for the answers to the most commonly asked questions about QuickBooks Early Pay: Get paid before payday with QuickBooks Early Pay.

Keep me posted if there's anything else you need or concerns about QuickBooks Early Pay. I'm always ready to help. Take care, @JaxBureski.

Let me welcome your first to the Community, Dan06.

I'm here to provide you with some details on the Early Pay option's criteria and eligibility.

We’re not only committed to meeting the needs of small business owners but also provide workers benefits that positively impact their financial health as well as well-being. With the Early Pay feature, you can choose to receive funds instantly or within 1-2 business days.

Employers, as well as employees' eligibility for the Early Pay function, must meet certain standards, as described by my colleagues above. For detailed information, you can refer to @ Kevin_C, and @ Rea_M answers.

If you meet all the requirements for the program, I recommend you get in touch with our Workforce team. They have extra tools to determine the cause why you’re unable to see the Early Pay option.

Then guide you on how to apply the permanent fix and ensure you can avail of the short-term loan. Our support agents are available from Monday to Friday, 6:00 AM to 6:00 PM PT (except holidays).

I can see that my peers already shared this article, but I’m adding it again for your reference: Get paid before payday with QuickBooks Early Pay. From there, you’ll see the reasons why a worker is ineligible to avail of the program and answers to common questions about the feature. 

Need more help with managing your payroll tasks? Our self-help articles contain topics that will guide you on how to handle tax notices, process payroll, and run payroll-related reports, to name a few.

This information should point you in the right direction for this question.

Stay in touch if you have any clarifications about the Early Pay feature or questions about payroll. I’ll be glad to lend a helping hand. Have a great weekend ahead, Dan06.

I'll direct you to our dedicated support, which can specifically answer your questions about the advance payment feature, @lrp95.

I'll make sure that your question about Early Pay on QuickBooks Online will be answered with precision. This way, I can point you in the right direction.

For a specific and accurate answer to your question about Early pay advance, I'd recommend chatting with our dedicated department. Our expert can answer all your questions about this new feature offered in Workforce and guide you accordingly. They're available Monday through Friday from 6:00 AM to 6:00 PM PST.

Visit our QuickBooks Help Articles. This page contains various topics about managing workers, employees, and other related matters.

If you're out of your depth with QuickBooks, don't hesitate to send me a line. I'm here for you, and I'm happy to help. Keep safe.