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December 19, 2023
Question

How can we get Quickbooks to service Guam and other U.S. territories either as "international" or under U.S. part. We pay 100 percent but do not get all the services.

  • December 19, 2023
  • 2 replies
  • 0 views
It seems that no one listens to us. Guam has the same taxes as Alaska. It would be simple to add as either US or International.

2 replies

December 19, 2023

Our clients in Guam prefer to use QB Desktop.

Nicole_N
December 19, 2023

I'll share some insights about setting up a QuickBooks account for International and US as a flexible account, @contactus4.

 

Please know that this ability isn't possible in QuickBooks Online (QBO). Guam is an unincorporated territory of the United States and has its own tax system, while Alaska is a state within the US and follows the tax laws of its federal government. As a workaround, you can set up a custom tax rate for the type of tax you need to track.

 

I can see the importance of setting up a QBO account to handle both international and U.S. transactions. With this, I recommend sending feedback directly to our product developers. They may consider adding this option to future updates to make our program better and more efficient for you to use. Please refer to the steps below:

 

  1. Hit the Gear icon at the top, then select Feedback.
  2. Type in your product suggestions.
  3. Click Next to submit feedback.

 

While we don't have an exact timeframe for when this will be available, you can visit our Customer Feedback page to keep track of your suggestions. 

 

Moreover, here are some articles to learn more about managing payroll taxes in QBO: 

 

 

Let me know in the comments below if you have further questions about managing your QuickBooks subscription and taxes. Simply leave your reply and I'll provide the necessary help.

 

January 25, 2024

I am finding it impossible to create the EFw2 by running the e-file state w-2 as instructed on the web. You cannot choose GU for a state and there are no territories listed. I have to submit the W2GU to Guam Rev and Tax and have to way to create the correct file format. Any suggestions? 

June 12, 2024

Is there a Quickbooks payroll service available for Guam now?

June 12, 2024

Hi there, @mcbguam671.

 

Currently, QuickBooks Online (QBO) Payroll is unavailable in Guam territory. We recommend sending feedback to our Product developers so they can evaluate and consider adding Guam to the list of supported territories. We'll gladly outline the steps below to get you going:

 

  1. Access your QuickBooks Online company.
  2. On the top right-corner, click the Gear icon.
  3. Select Feedback and then enter your comments or product suggestions.
  4. Once ready, click Next to submit feedback.

 

Also, there are payroll third-party provider that you can integrate and use inside QBO. To help you find one, feel free to visit our official QuickBooks App Store: https://quickbooks.intuit.com/app/apps/home/en-us/

 

Moreover, here's an article to about entering payroll paychecks manually inside the program: Manually enter payroll paychecks in QuickBooks Online.

 

Should you have any additional payroll-related questions or need assistance handling payroll tasks inside QuickBooks. Feel free to comment below so we can respond right away. Keep safe.