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July 12, 2020
Question

How do I adjust the number of employees listed on the form 941 that QB generated? It shows the incorrect number

  • July 12, 2020
  • 2 replies
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2 replies

Rubielyn_J
July 12, 2020

Hi there, @DWM.

 

I'm here to provide some insights with the number of employees showing in the 941 tax form.

 

The employees in the system are those with a pay period of March 12 (for Q1), June 12 (Q2), September 12 (Q3), or December 12 (Q4). We can run the Payroll Details report to check the number of employees that should be on the form.

 

Here's how:

  1. Choose the Reports menu at the left navigation pane.
  2. Type in Payroll Details in the Find report by name field and click it to open.
  3. Select the period for the quarter you need.
  4. Check the pay date below the employee name. See screenshot below.

I've added this article to guide you about the form: How QuickBooks Populates The 941.

 

Please don't hesitate to click the Reply button if you need further assistance. I'd be glad to assist you. Keep safe and healthy.

DWMAuthor
July 15, 2020

Thank you for your explanation but I am aware of how to run those reports.  The problem is Quickbooks is generating a form 941 with 4 employees when the report says 5(which is the accurate number).  What I need to know is how I can edit the form 941 before electronically sending it.

JessT
July 15, 2020

Thank you for checking the report, DWM.

 

I can also see that RubielynJ shared the article that explains how QBOP shows payroll data on the 941 form. I assume you've run through it. For this reason, we'll look into a different side of the scenario. A browser issue could be causing this.

 

Please try the browser troubleshooting steps and pull up the form after. If the same thing happens, you'll want to contact our Payroll support to check this further. They can start a screen-sharing session to see what's going on with your form.

  1. Click on Help and choose Contact Us.
  2. Paste your question in the text box and click Let's talk.
  3. Choose between Message an agent or Get a callback. These options are available during their office hours.

You can always go back to this thread if you have other questions in mind. Have a good one!

April 13, 2021

It's been a long time since your post but I was looking for and answer today.  You probably have if figured out already but for anyone else wondering about this, right click on the incorrect number and type in the correct number.

I thought it had something to do with the fact that a couple of our employees are ministers and tax exempt.  But the number was way too far off for that to be a factor.  So I checked all the dollar amounts, etc. and everything else checked out ok.

January 13, 2024

THIS IS THE SOLUTION!!!!

 

Right-click on the incorrect number of employees, click on "Override", change the number to the correct one. THANK YOU.