How do I cancel an upcoming scheduled tax payment?

Welcome to the Community space, beth97.

I'd like to share some steps to help you out. 

If you're trying to delete an electronic payroll tax payment that has not been processed yet, you can follow these steps:

1. Go to Taxes > Payroll tax.
2. Under Taxes, click the View tax payments you have made link.
3. Select the name of the tax payment. Change the date range if necessary.
4. From the View and Print Form drop-down, choose Delete. 
5. Hit Yes to confirm deletion.

Please see this sample screenshot for a visual guide:

Otherwise, contact our Customer Care Team if you don't see the delete option. They can pull up your account and check the status of the tax payment.

Here's how:

1. Click the Help icon located in the upper right-hand corner.
2. In the Help window, click the Contact Us button located at the bottom.
3. Enter your question and click Let's talk.
4. Choose either Start a chat or Call us.

If you have the new QuickBooks Assistant help update, you can follow these steps:

1. In your QuickBooks Online account, go to the Help > Assistant.
2. Type Talk to a human and proceed with I still need a human.
3. Click the Contact us link.
4. Select either Messaging or Callback.

I'm also adding this article for more details: Delete a tax payment. To view other guides and tutorials, feel free to visit our general help topics page.

I'm just a post away if you have any follow-up questions. You can click the Reply button and I'll get back to you as soon as possible. Thanks.