How do I change an employee's status to inactive, even if they haven't had a paycheck yet?

Thank you for reaching out here in the Community, @cedarcreekconstr. Allow me to share some information about your concern.

Changing the employee status in QuickBooks Online (QBO) is simple.

To begin, here’s how:

1.   In the left navigational bar, go to the Payroll tab.

2.   Click on Employee section and then select the employee that you want to update the status.

3.   Below the Action area, click on the Drop down button.

4.   Select Make inactive.

For more information about how to change the employee’s status, you can refer to this article.

If you already performed the steps mentioned above but see no changes. I suggest performing a browser Ts.

To perform the browser troubleshooting, these are the steps:

1. Restart your browser.
2. Use other browser like Incognito.
3. Clear your browser’s cache and browsing history.

 Let me know how it goes by leaving a comment down below. I’ll keep an eye for your response. Keep safe!