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idf_1b375f57-054
March 28, 2022
Question

How do I change the pay schedule to "Every Month on the 10th" for an existing employee?

  • March 28, 2022
  • 1 reply
  • 0 views
I tried to edit the employee and change the "when do you pay", but the options to create a pay schedule are insensitive. When creating a new employee I can create a new schedule.

1 reply

LieraMarie_A
LieraMarie_A
March 28, 2022

Hi there, @idf_1b375f57-054. I'll help you get directed to the right support to address your concern right away.

 

Our Customer Care Team support can help you change the pay schedule for your existing employees. You can contact them through these steps:

 

  1. Click the (?) Help icon in the upper right-hand corner of the Dashboard.
  2. Select Talk to a Human.
  3. Enter a short description of your concern and press Enter.
  4. Click I still need a human.
  5. Select Contact Us to connect with our live support.
  6. Choose Get a callback.

 

To ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST. For more information, check out our support hours and types.  

 

Once done, you can start creating paychecks for your employees with a scheduled or unscheduled payroll run.

 

Keep me posted for more clarifications or questions about payroll, @idf_1b375f57-054. Take care and more power to your business!

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