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July 6, 2024
Question

How do I change the payroll expense account(s)? Current expense is going to an inactive account and I want it to go back to where the prior ones went.

  • July 6, 2024
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1 reply

July 6, 2024

Welcome to the Community, Lakeanddriversumc. Let me share details regarding inactive accounts in QuickBooks Online (QBO).

 

When dealing with an inactive account in QBO, it's important to note that you're unable to make any modifications to transactions associated with it. To address this, you first need to restore or reactivate the account. Once the account is active, you can proceed to the register and remove the specific entry. Learn more about this through this article: Make an account inactive on your chart of accounts in QuickBooks Online.

 

Next, you have to create a journal entry to revert your expense transaction based on the transactions recorded in the inactive account. In creating a journal entry account, I recommend having guidance from your accountant, as this requires extensive knowledge in accounting. If you don't have an accountant, find one here on this webpage: Find a QuickBooks Pro Advisor.

 

Furthermore, I want to share this material to help you understand about the distinction between disconnecting and making an account inactive: Disconnect accounts connected to online banking in QuickBooks Online.

 

Return to this thread if you need further help with your expense transactions, Lakeanddriversumc. The Community will answer your inquiry as soon as we get your reply. Keep safe!