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July 5, 2022
Question

How do I correct an employees direct deposit that wen to wrong bank account?

  • July 5, 2022
  • 1 reply
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1 reply

July 5, 2022

Welcome to the Community, theotooles

 

You can update an employee's direct deposit details from their profile.

 

Here' how:

  1. In your left navigation bar, go to Payroll, then Employees.
  2. Choose an employee.
  3. From the Payment method section, click Start or Edit.
  4. Enter their banking information.
  5. Select Save.

 

In regard to the funds that were sent to their old account, if that account's closed or doesn't exist, it will likely be rejected by the receiving financial institution and return to your account within 7-10 business days. If it doesn't, you can consider requesting a direct deposit reversal.

 

I've also included a detailed resources about changing direct deposit info which may come in handy moving forward: Change your employee's direct deposit details

 

Please feel welcome to send a reply if there's any additional questions. Have a lovely day!