how do i correct payroll periods in quickbooks online?

Updating your payroll periods in QuickBooks Online (QBO) is easy, Naybeline. I'd be glad to assist you with the process.

In QBO Payroll, let's create a new pay schedule for the appropriate pay periods since we can't remove the existing schedules. Beforehand, please note that modifying payroll transactions from past pay periods is determined by how they were created and processed, either through paper checks or direct deposits. I'll lay down the details that match depending on your scenario.

Here are the steps to add a pay schedule with the correct pay period for each employee: 

1. Go to Payroll and then select Employees. From the list, choose the employee's name.
2. On the Employment details section, click Edit.
3. From the Pay schedule drop-down menu, hit + Add pay schedule.
4. Choose the Pay frequency for the employee.
5. In the Next payday box, choose the previous periods where you want to start editing the previous payroll transactions with the incorrect pay period.
6. Select the correct End of next pay period.
7. Review the accuracy of the Upcoming pay periods on the right panel. Then, add a Pay schedule name to distinguish it from other pay schedules.
8. Select Save. Then, Done.
9. Repeat steps 1-3 for the rest of your employees. Then, select the pay schedule you created from the drop-down list.

For more details, please see this article: Set up and manage payroll schedules.

If the payroll transactions are from the previous pay periods and processed via paper checks, I suggest deleting and recreating them. Please follow these steps:
 

1. From the Payroll menu, select Employees.
2. Choose Paycheck list.
3. Click on the Filter button. Then, select the Date range of the payroll transactions at issue.
4. Click on Apply.
5. From the Action column, select the drop-down arrow for each of the paychecks. Then, hit Delete.

Once done, run payroll for the previous payroll transactions.

However, if you processed the previous payroll transactions using direct deposit, I recommend contacting our Live Payroll Support Team. They have tools to help update the paychecks to the correct pay period. To contact them, please refer to the article: Contact Payroll Support.

Additionally, you can run and customize various payroll reports in your QBO account to view important information about your business and employees. It can also help you ensure you've tracked your data correctly in the program.

Please feel free to leave a comment by clicking the Reply button if you have any concerns about adding a new payroll schedule or modifying employee data. My team and I are always ready to address your questions and provide the best possible assistance.