How do I correct payroll when our employee gave us the wrong banking information and it was deposited into the wrong account?

Hi mariewatson,

I feel sorry for your employee that he or she didn't get the payroll. I'll share information for cases like this.

You can process a direct deposit reversal request for a fee of $75, even if you don't get the money back. Yes, this doesn't guarantee that we can recover the funds. For more information, please refer to this article: Reverse a direct deposit, especially the When can you request section.

Let me know if you have other questions about your employee's pay.