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December 13, 2022
Question

How do I delete a payment?

  • December 13, 2022
  • 1 reply
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1 reply

December 13, 2022

Welcome to the Community, jan-ripper-xouth.

 

I'll show you how you can delete a payment in QuickBooks Online.

 

If you need to delete an invoice payment, we need to unlink the payment from the invoice first then delete the payment.

 

Like this:

 

  1. Go to Sales menu, then choose Customers tab.
  2. Select the customer's profile.
  3. Locate and click the payment.
  4. From the Outstanding Transactions, tap to uncheck the invoice.
  5. Click on More, then hit Delete.
  6. Select Yes to confirm.

 

I've added this article for more information in managing invoices, expenses and other transactions: Void or delete transactions in QuickBooks Online.

 

You can also check out this link for more related topics in handling customer transactions: Invoices and payments,

 

Let me know if you have further questions or other concerns about payments. I'll be here to help. Have a good one!