How do I enter my new Connecticut Tax Registration ID which is now 12 digits, but the QBO interface only allows the previous 10 digit format.?

I'm here to help and answer your question about putting in state tax IDs, Ken.

I tried putting in a CT Registration Number in my payroll account and it let me add a 12-digit number. QBO accepts all these formats when typing in your tax ID; 1234567-000, 12345678-000, or 123456789-000. 

I would recommend logging in to your account in an incognito/private browsing session. This can help resolve any cache or browser-related issues that might have prevented you from putting in the new tax ID. Here are some steps you can follow:

1. Open your browser and click on the three dots in the upper-right corner.
2. Select "New Incognito Window" or "New Private Window" from the dropdown menu.
3. Log in to your QBO account in the new window.

Additionally, you can try switching to other compatible browsers such as Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge.

After that, return to the Payroll Settings window and check if you can now enter your tax ID.

If you are successful, switch back to your original browser and clear the cache.

You can find instructions on how to do this in this article: Clear Cache and Cookies to Fix Issues When Using QuickBooks Online. 

For further assistance in managing and reporting state payroll taxes, I would like to share these resources with you:

• Update Your State Unemployment Insurance (SUI) Rate
• Access State Agency Websites for Payroll

Remember, the QuickBooks Community is always available to assist you if you have any payroll and QuickBooks-related inquiries.