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January 27, 2024
Question

How do I fix when it says employee profiles need your attention before you can pay them and nothing has changed with the employees situation since the last payroll?

  • January 27, 2024
  • 1 reply
  • 0 views
This issue won't allow me to proceed with payroll until it's fixed but there is nothing in the employees profiles that is missing or in need of attention.

1 reply

JenoP
January 28, 2024

Thank you for confirming that you've entered all required employee information, EAY. I appreciate you providing that additional detail.

 

A technical or browser-related issue may be causing the warning to be incorrectly appear creating paychecks.

 

Let's try some troubleshooting steps to fix any potential browser problems in QuickBooks Online:

 

 

After completing the steps, try creating a paycheck again to see if you're now able to proceed with paying the employee. 

 

In case you need more help with saving employee information in the future, here are a couple of useful articles:

 

 

Please feel free to always visit us again if you require any additional assistance with QuickBooks Online Payroll or run into other issues when processing paychecks, EAY. We're here to make sure you can pay employees smoothly.