Skip to main content
C
caitlin-rooted-l
March 30, 2023
Question

How do I manage my payroll pay schedules? I don't need to add one, I need to take old options away.

  • March 30, 2023
  • 1 reply
  • 0 views
I have a list of approx 6 different choices for payroll schedule and it aways defaults to the same one. Some options have the same name, yet are different schedules. The previous manager kept adding new ones each time we hired 😕😕 How do I correct their mistake?

1 reply

R
ReymondO
March 30, 2023

Thanks for getting back and adding a screenshot, @caitlin-rooted-l.

 

The option to delete pay schedules is unavailable in QuickBooks Online (QBO). 

 

Although, you can reach out to our QBO Support Team so they can remove them from your Payroll menu. Here's how:

 

  1. Open your QuickBooks Online account, then go to the (?) Help icon.
  2. Choose the Talk to a human option (then type it again when prompted).
  3. When asked by the bot, enter a short description of your concern.
  4. Select I still need a human.
  5. Proceed with Contact us.
  6. Click Let’s talk, then choose either Get a call or Start messaging.

 

 

You can also open this link to review the support's business/operating hours: QuickBooks Online Support.

 

I'm looking forward to hearing from you again. If you have any other QuickBooks questions, please feel free to add a comment below. Thanks for coming, wishing you and your business all the best.

Terms & ConditionsAccessibility statement