how do I pay an employee that has 2 different roles in the company paid at different rates

If your employees perform different jobs and are paid at different rates, you can set up multiple hourly rates in QuickBooks, Bire. I'll show you the step-by-step process below.
 

Here's how:
 

1. Open QuickBooks and navigate to the Payroll section.
2. Select the employee you want to edit.
3. In the Pay Types section, click on Edit.
4. Click on +Another hourly rate to add a new rate. To add a percentage go to the Common pay types listed below.
5. You can change the Pay Type name if needed. Enter the rate per hour.
6. If you need to add more pay rates, repeat steps 4 and 5.
7. Once you have entered all the necessary rates, click Save.
    

In QuickBooks, the rates are set as flat rates. For roles like the insurance biller, you will need to manually calculate the amount and enter it into the appropriate field when processing payroll for that employee.
 

For more information on setting up multiple hourly rates, refer to this resource: Pay an employee different hourly rates.
 

Additionally, this article will show you an easy guide on how to run, print, and modify payroll reports in QuickBooks, designed to help you manage payroll smoothly: Run payroll reports. 
 

If you're interested in streamlining your payroll process, consider Exploring QuickBooks Payroll.
 

You and your employees can view different pay rates on pay stubs and payroll reports for better tracking. If you have any questions about setting up different hourly rates or need assistance with QuickBooks, please reply to this thread. We’re here to help!