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T
topatoco
July 31, 2024
Question

How do I permanently opt out of the AI assistant idiocy?

  • July 31, 2024
  • 2 replies
  • 0 views
I do not want or need AI for this. Ever. Please provide an option so it so it never shows up again.

    2 replies

    J
    jananthonyL
    July 31, 2024

    I can provide information about our new beta technology (Intuit Assist), topataco. Currently, the option to disable the AI assistance is unavailable. This feature is intended for new users to guide them in using QuickBooks Online.

     

    As of this moment, you can choose to click the Ignore button, or not to click the Intuit Assist button. This prevents the AI from auto-inputting information on the fields.

     

    To help our product cater more needs of our customers, I suggest sending feedback to our team. The product development team will review your suggestion for future enhancement.

     

    Here's how:

     

    1. On the upper right corner, go to the Gear icon.
    2. Look for the Profile column, select Feedback.
    3. Type in your comments or suggestions.
    4. After entering, click Next.

     

    I've added this article if you wish to customize your QuickBooks display preferences: Customize your QuickBooks display.

     

    Please reply or come back to this thread for additional concerns or questions about QuickBooks Online. The Community is always ready to assist.

    T
    topatocoAuthor
    July 31, 2024

    Thank you for your reply. Please consider an option to permanently disable. Generative AI has hurt my company by using unauthorized artwork and it is fraught with incorrect information. This sort of technology shouldn't be rolled out so haphazardly. 

      A
      ajk4
      May 29, 2025

      It's so insulting that it's not opt in. I just got an email that my yearly subscription is increasing by $400 to include these great new AI features, which despite my significant ethical issues with AI I attempted to use since apparently paying for them isn't optional??? And the AI bill and invoice entry features are terrible. They make enough mistakes and leave enough fields blank that I have to go over every bill manually every time. So I'm paying $400 extra a year, not to mention the environmental toll all AIs take, for a machine that's worse at basic data entry than my kids would be.

        Candice C
        Candice C
        May 29, 2025

        Good afternoon, @ajk4. 

         

        We appreciate you coming back to the Community and expressing your concerns. We hate to hear that the price increase and features aren't meeting a particular standard for your business.

         

        To ensure you get the most personalized experience, it's best to speak with our specialized team. Just call 1-866-846-6244 , and they'll take good care of you.

         

        In addition, here's a link to our QuickBooks Blog that will help you understand more of our new product features.

         

        Let us know how the call goes. We want to ensure that you get taken care of as soon as possible! 

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