Skip to main content
July 6, 2022
Question

How do I print a paycheck that was originally to be a direct deposit but was returned?

  • July 6, 2022
  • 1 reply
  • 0 views
What do I do when a direct deposit paycheck is returned because of incorrect account information?

1 reply

July 6, 2022

Hi there.

 

I’ll go over how we can work around getting your returned direct deposit printed and route you to the right direction of support to help you sort this out. 

 

If your taxes are paid, we're unable to create a paper check for the employee or correct the returned direct deposit. One way to fix this is to adjust the tax payment, delete the paycheck, and recreate it as a regular check.       

 

In case you’re unable to delete it, I recommend contacting our QuickBooks Online Payroll Support Team. They have tools to pull up your payroll records in a safe environment and help you correct and print those returned direct deposit paychecks.  

 

Here’s how to get in touch with them:

 

  1. Go to Help (?).
  2. Select Contact Us.
  3. Enter your concern, then select Let's talk, and then choose a way to connect.

 

To ensure that we address your concern promptly, you can check our available hours when contacting our support. 

 

I've attached an article you can use to guide you on how to create and print a check in QBO: Print a check in QuickBooks Online.

 

Moreover, feel free to pull out this helpful resource in case you encounter alignment issues when printing your checks: Configure your print settings for printing checks in QuickBooks Online.

 

Get back to me here if you have further questions about printing paychecks in QBO. I'm very eager to help. Take care always.