Skip to main content
Jun 30, 2020 11:42 PM UTC
Question

How do I reach a supervisor in tech. support? I wasted 40 minutes, & missed dinner, while an incompetent, Hanzel, failed to solve my issues & refused 3 transfer requests.

Original commenter did not share additional details

11 replies

MaryLurleenM
Jul 1, 2020 12:26 AM UTC

We're unable to connect you to a supervisor here in the Community, dmalewicki.

 

I recommend contacting our QuickBooks support again. They'll be able to check your account and review the notes from your previous call.

 

Furthermore, if you can share to us what you need help with, the Community is always open. We have users who might be able to help us well.

 

Just let me know if you need anything else. I'll be around.

Aug 1, 2024 7:57 PM UTC

I've been on hold for over an hour trying to reach a supervisor. They seem to be very difficult to get a hold of at Intuit.

Aug 2, 2024 12:57 AM UTC

@dylanroscover 

Any specific concern?