How do i recover the employee list that somehow just disappeared from payroll profile

Welcome to the forum, and thanks for sharing the details of your concern. I'll share information relating to the issue you are having about the employee list that somehow just disappeared from payroll profile.

We currently have an open investigation (INV-94759) into this concern. For now, it is best to contact our QuickBooks Online Support Team so they can include you in the list of affected users. This way, they will be able to notify you as soon as any solution is available.

To speak with one of our experts from QuickBooks Online Support. Please follow the steps below to contact support:

1. Sign into your QuickBooks Online company. Select Help (?).

2. Choose either tab: Assistant or Talk to a Human.

3. Search or click Contact Us.

4. Start a chat with a support expert.

You can contact us from Mondays to Fridays, 6 AM to 6 PM PT, and Saturdays, 6 AM to 3 PM PT.

I'm including these articles you may find helpful in the future while working on a task in QuickBooks Online:

• Enter and manage expenses in QuickBooks Online.
• Manage billing, payment, and subscription info in QuickBooks Online.

Your patience on the matter is well appreciated. Our engineers are working hard to find the best solution for this. If you have further questions about managing employee information in QBO, drop a comment below, and I will answer them in any possible way. That's it for now. Happy New Year!