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usermlakkw
Jan 24, 2021 5:41 PM UTC
Question

How do I reinstate a terminated employee?

A former employee is being rehired. His profile is in terminated status. QBO won't let me add a new employee or update his hire date to reinstate him. How do I get him back on payroll?

11 replies

Mark_R
Jan 24, 2021 6:51 PM UTC

Changing the status of a terminated employee to active is easy as 1 2 3, @usermlakkw.

 

You can go to the employee's profile and change their employment status from there. I'd be happy to guide you through the steps.

 

  1. Sign in to your QuickBooks Online account.
  2. Click Payroll from the left menu, then select Employees.
  3. In the All Employees drop-down, select Inactive Employees.
  4. Select the terminated employee from the list.
  5. From the Employment section, click the pencil icon to edit.
  6. In the Status drop-down, select Active to activate the employee.
  7. Click Done to confirm the changes.

 

I'm adding this article for more guidance: Terminate or change employee status payroll.

 

Just in case you want to invite your employees to QuickBooks Workforce, you can check out this article for the detailed steps and information: Invite your employees to QuickBooks Workforce to see pay stubs, W-2s, and more. QuickBooks Workforce is a website where your employees can access their paystubs online.

 

Please know that I'm just a reply away if you need any further assistance managing your employees. Wishing you and your business continued success.

usermlakkwAuthor
Jan 25, 2021 1:03 AM UTC

When I select the former employee from the Inactive list, my employee detail screen doesn’t look like your example, nor does it give me a Employment Status option at all. When I try to update his hire date to the recent date, I get an error message “The termination date cannot be before the hire date.”

 

MarsStephanieL
MarsStephanieL
Jan 25, 2021 2:44 AM UTC

Hi there, @usermlakkw.

 

I'm here to help you reinstate your terminated employee in QuickBooks Online.

 

The error you've mentioned means that you've changed the Hire date before putting the Employee's status back to Active. Or you've entered the terminated date earlier than the hired date.

 

Here's how to make an employee active again:

 

  1. Go to the Payroll menu and click the Employees tab.
  2. Click the Pencil icon beside the Employment section.
  3. Change the Status to Active.
  4. Select Done. This is how it looks like:

 

After that, you can enter the correct Hire date of your employee in the Employment section.

 

You may refer to this article to know more about this topic: Terminate or change employee status payroll.

 

Please tag my name in the comment section if you have other questions. I'll be here in the comment section below. Take care.

1548koijijk
Dec 15, 2022 12:52 PM UTC
 

Hi I also do not have any of the options at all from what the conversation above, it is not helpful and the QB team don't seem to reply to the question but insist on their screen rather than what I can see on my screen, I do not have option to change status, I have not added any date what so ever, so that wont be the case I've done something wrong, what is the solution please, I have an employee left and came back and I cant run payroll for her in QB, this is urgent thank you 

 

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