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zach26
January 28, 2021
Question

How do I resend a 1099 invitation if the contractor cannot view it because it expired?

  • January 28, 2021
  • 4 replies
  • 0 views
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4 replies

A
AileneA
January 28, 2021

It's super easy to resend another invitation to the contractor, zach26.  

  

Let me walk you through how to send the link again within QuickBooks Online. Though, you'll need to take note that the invitation you sent to your contractor expires after 24 hours. 

 

To resend invitation:

 

  1. Click Worker/Payroll and then choose Contractors.
  2. Select contractor's name to resend the 1099 Form.
  3. Press on the hyperlinked Send a reminder beside the contractor's name.

Once done, confirm with your contractor if she/he able to receive 1099 invites again. 

 

To learn more about inviting a contractor in QuickBooks Online, please check out this article: Invite a contractor to add their own 1099 tax info.  

 

Drop me a comment below if you have any other questions. I'll be happy to help you some more. Stay safe!

L
LighthouseLadder
January 31, 2021

Hello,

The problem I am having is the invitation expired for the contractor and the resend is not available.

How do we resend the invite?  How does the contractor get their W-9 in the system?  If I select Add a Contractor button again, will it create a duplicate?  It doesn't look like I can delete the one in Accountant or Business view.
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ReyJohn_D
January 31, 2021

I can help you resend the invite to your contractors, @LighthouseLadder.

 

The resend email invite will only show if you haven't entered any personal information about the contractor. You can click the Waiting for info link and then complete the details as needed.

 

After that, check if you're now able to see the Send a reminder or Send email link.

 

If it doesn't work, this is likely a browser-related issue due to the piled-up cache. You can use a private browser (incognito) when accessing your receipts. This session disables cache and cookies that can cause weird QuickBooks responses.

 

Here are the shortcut keys you can use to access one:

 

  • Ctrl+ Shift + N for Google Chrome .
  • Ctrl + Shift + P for Mozilla Firefox  and Microsoft Edge .
  • Command + Shift + N for Safari .

 

Then, please log in to QuickBooks as a Master or Company Admin and check if there's a resend invite link already. After that, have your contractors fill out the form. This way, you'll see the W-9 info in the system.

 

 If it works fine this time, I suggest clearing your regular browser's cache to remove the corrupted web files.

 

If the issue persists, I recommend using another supported web engine or utilize the browser health checkup tool to see if your browser is compatible. Otherwise, you can use a different device to see if you'll get the same outcome.

 

Also, yes, entering a new contractor with the same name and details can create duplicates. You can inactivate the contractor by selecting the Make as inactive option from the drop-down (see screenshot).

 

After fixing the said issue, you can go to the Documents tab in the contractor's profile to review their W-9 information.

 

Drop me a comment if you have more questions about managing your contractors in QuickBooks. I'm always here to help.

J
Jodilee007
November 24, 2021

I am also unable to resend an invite. I've done everything anyone and everyone is asked me to do and it still does not work so frustrating sometimes but this QuickBooks Online and can't get direct answers from the help please can you guys fix these things as my clients is confidence in the software I am using. I have to say when you do get things working right they work great.

    T
    TNMFinance
    January 12, 2022

    Is this is still an issue? I finished 1099's this AM and two hours later got emails from vendors stating that when they clicked the link it said "This invitation has expired".  Has anyone found an actual solution on how to fix this issue? I am on my 3rd call today with support trying to figure out how to resolve it.  Deleting and reentering all of my vendors is not a reasonable solution. 

      AlexV
      AlexV
      January 12, 2022

      Hi TNMFinance!

       

      I understand that you need to invite your contractors to enter their details online. Allow me to assist you in fixing this.

       

      If they clicked the invitation link from the email and didn't finish the setup, it'll show as expired the second time they'll click it. However, you can resend the invitation by following these steps:

      1. Go to the Worker/Payroll menu and select Contractors.
      2. Select contractor's name.
      3. Press on the hyperlinked Send a reminder beside the contractor's name.

       

      Also, once they clicked and accepted the invitation, they'll have a QuickBooks Self-Employed account. You'll want to advise them to log in using this link: https://selfemployed.intuit.com/login#/contractor/clients.

       

      I added this link if you need a detailed guide on how to file 1099: Create and file 1099s using QuickBooks Online.

       

      Comment again here and I'll help you with any concerns you may have. Take care!

      D
      DunedinMusicSociety
      February 3, 2022

      I am also unable to resend an invite. There is no "resend" option. And no option to delete the contractor and start again, just a "make inactive" option. I've tried three browsers on two desktops after clearing the cache on all. Sorry to burst QBO's bubble, but it's clearly a problem you're not willing to admit is a problem! Either remove the service (and reduce our fees) or make it work! Thank you for any actual helpful assistance.

        D
        doNotWishForYetAnotherUserID
        April 15, 2022

        It appears no one has been able to get it working. I can only hope the earlier posters come back and report what they had to do to get it fixed. There is no reminder link, the "Waiting for info" text is there but not clickable and my sanity is done for now.

        D
        Dkstutz
        June 23, 2022

        No it is still a problem.  1 hour on phone and their solution.  Inactivate contractor and create new.  That sounds like a poor solution.  Now I'm stuck with offering it manually to the contractors to get it done.   QB doesn't know how to fix the "resend" option. 

          K
          katz35
          March 14, 2024

          Over 3 years later and I am having this same exact issue with no solution. I'm seeing it from both the company side and the contractor side. I've tried every single cookie cutter solution that's been suggested in all the different posts about this same issue. There is no option to send a reminder, if there is an option to send a reminder the contractor never gets it (and yes they've checked spam), and on the self-employed side of the contractor there is no option to edit the information you share with a company. You can't change your w-9 info or add direct deposit info. I've also tried marking a contractor as inactive and trying to start again but when the contractor signs in with the new invite they get an error saying to sign in with the email that was invited, WHICH THEY DID (screen shot shows that error). I've tried it all. Both myself and my colleague have spent hours researching this problem or talking to support.

           

          It appears this is a known issue that's been going on for at least 4 years according to all the posts in this forum. How has the engineering team not fixed this issue? We just got Quickbooks Payments set up for contractors today thinking it'd be easy to invite them to safely and privately share their banking info. Unfortunately, this was just a waste of my day and we'll probably need to find a different solution to pay contractors. 

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