How do I stop payment on a payroll check mailed out?

Welcome to QuickBooks Community, @SKV1. I'm here to outline the procedure on how to reissue an unreceived paper paycheck through direct deposit in QuickBooks Online (QBO).

Since your employee is unable to receive the paper paycheck, it's possible that their mailing address is incorrect or incomplete, or it has been lost in the mail.

If you wish to pay her through direct deposit, reach out to your bank to request a stop payment. Then, create a replacement check to account for the unreceived paper paycheck. To do that:

1. Go to + New and select Check.
2. In the Payee dropdown, choose the name of the employee.
3. Select the Bank Account you use for payroll.
4. Fill out the rest of the fields
   1. Amount: enter the net amount of the paycheck.
   2. Category: choose Payroll Expenses.
   3. Check: enter the number of the lost paycheck.
   4. Description: Optional.
   5. Payment date: Select the same date used on the unreceived paycheck.
5. Click Save and Close.
   

Once done, void the replacement check to balance your register. Here's how:

1. Open the check you created above.
2. Change the check number to match it to the original. I also suggest entering a Memo so you'll have a reminder of what it's for.
3. Click More at the bottom and select Void.
4. Hit Yes to confirm, then OK.
   

Moreover, I'll share these articles to help you set up your employees for direct deposits for a fast, secure, and cost-effective way to pay them: 

• Set up your company payroll for direct deposit.
• Set up direct deposit for employees.

Please don't hesitate to return to this thread if you have additional concerns about canceling a paper paycheck. I'm always here to assist you further. Keep safe and have a great day ahead!