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January 9, 2019
Question

How do I stop QuickBooks from asking me to set up online payments? I am not interested at all.

  • January 9, 2019
  • 2 replies
  • 0 views
Original commenter did not share additional details

2 replies

January 9, 2019

Greetings, @trixie.

 

Thank you for posting in the Community. I'd be happy to help share some information about disabling QuickBooks Online (QBO) prompts to set up online payments. 

 

Currently, the option to turn off this alert about setting up the online payments feature is unavailable. This is, however, a great idea and I'll send this suggestion to our Product Developers to see if they can add this for future QBO updates.

 

I'm also inviting you to send your feedback. QBO is a constantly evolving platform and the voice of users, like yourself, helps steer the changes that occur.

 

Here's how:

  1. Go to the Gear icon.
  2. Choose Feedback.
  3. Enter your request/product suggestion, then click Next.
  4. Select Feedback as the Category.
  5. Click Send message.

If you need to reach out for more help, our phone agents will be able to help you get to a resolution quickly.

 

Here's how: 

  1. Go to: https://help.quickbooks.intuit.com/en_US/contact.
  2. Select your QuickBooks version at the top right.
  3. Select a topic.
  4. Click the green Get Phone Number or Start a Message button.

Thanks for letting us know about your experience. I'm happy to help some more if you have other questions about QBO. Have a great day.

June 15, 2021

What is the status on this. Seems like a simple fix in code but qbonline doesn’t seem to have fixed yet. Very disappointing  

December 10, 2020

Has this been resolved yet? Also finding this annoying.