How do I submit a case to get help from customer service?

Welcome to the Community, marissa10.

I appreciate your effort in trying to contact QuickBooks support regarding your payroll concerns. I'll guide you on how to reach them.

Here's how to get help from QuickBooks customer service:

1. Log into your QuickBooks Online account.
2. Click on the Help button located at the top of the page.
3. Navigate to the Search tab, enter your query, and press enter on your keyboard.
4. Select Contact Us.
5. Under the Callback option, click on the Have us call you button to input your details.
6. Finally, choose Get a Call to receive a callback from support.

 
For a comprehensive guide on obtaining assistance with your QuickBooks product or service, check out this article: Get help with QuickBooks products and services.

You can also check out this resource on how to create a payroll summary report to see what you've paid out in your QuickBooks Payroll: Create a payroll summary report. 
 

If you have any more questions about your payroll or reaching out to QuickBooks support, please don't hesitate to ask here in the Community. We're here and ready to assist you further. Have a nice one.