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allisonc1
November 16, 2020
Question

How do I void a direct deposit payroll check in Quickbooks and re-issue as a paper check? Direct deposit failed, funds were returned to our checking account.

  • November 16, 2020
  • 1 reply
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1 reply

MichelleBh
MichelleBh
November 17, 2020

Hi there, @allisonc1.

 

I can help walk you through the steps on how to void the direct deposit and create a paper check in QuickBooks Online. 

 

Voiding Paycheck will only change the paycheck records and updates the dollar amount to zero. That means it will still remain in your reports. 

 

Here's how: 

  1. Go to the Payroll tab, then select Employees.
  2. Under Run Payroll, choose the Paycheck list.
  3. Find the check(s) you'd like to delete, then hit Void. 
  4. Confirm if the check has been cashed.
  5. Pick the I understand that this action cannot be undone checkbox.
  6. Tap Void Paycheck. 

 

For more details, visit this page and directly go to QuickBooks Online Payroll: Delete or void employee paychecks.

 

Just in case you're unable to void the checks, I'd suggest communicating with our payroll expert to void the paycheck on your behalf. 

 

After that, let's temporarily turn off the direct deposit. So you're able to issue a paper check. Let me guide you how: 

 

  1. Choose the Workers tab, then select Employees.
  2. Tap Run Payroll.
  3. Pick the direct deposit icon next to the employee's name.
  4. Elect Paper check.
  5. Re-enter the payroll information and submit it. And don't forget to print or write the paper check and give it to the employee.

 

To give you complete details about this procedure, please see this link: Turn off a direct deposit for an employee.

 

You can always run the Transaction List by Date to review the to voided paychecks in QBOP. Then the Transaction type drop-down, choose  Check Type Void by the Memo field and hit Run report. For more information about the process, check out this article: How to create a report of voided checks. 

 

Please browse through these articles below about handling employees, running direct deposit payroll, and other related topics. 

 

 

Let me know if you have any other questions or concerns. I'll be right here to assist you further. Have a lovely day!

A
Anonymous
January 11, 2023

Do you have these instructions for Desktop??

MaryLandT
MaryLandT
January 11, 2023

I'm glad to provide the steps on how to void a direct deposit paycheck in QuickBooks, windyl0u. 

 

You can try to delete the paycheck if it hasn't been sent to the payroll service. Here's how:

 

  1. Go to the Banking menu, then Use Register.
  2. Select and open the check in question.
  3. At the top of the paycheck, choose Delete.
  4. In the pop-up box, enter OK.

 

If you're unable to delete it, here's how to void the paycheck. 

 

Step 1: Void direct deposit paychecks

 

  1. Go to the Employees menu, then Edit/Void Paychecks.
  2. Change the Show paychecks through/from dates to the date of the paychecks you need to void, then press Tab on your keyboard.
  3. Select the check-in question, and Void.
  4. Enter YES, then hit Void.
  5. Mark the checkbox to agree to the terms and conditions of voiding the paycheck.
  6. Repeat steps 1- 5 as necessary to include all checks that need to be voided.

 

Step 2: Send the voided paychecks

 

  1. Go back to the Employees menu, then Send Payroll Data.
  2. Click Send. You won't see any direct deposit checks to send, but this lets our system know to cancel the paychecks.
  3. Enter your payroll PIN, then click OK.

 

Need to create a new paycheck? Follow the steps in this article: How do I create a paycheck for an employee? and select QuickBooks Desktop Payroll. Make sure to clear the Use Direct Deposit option if you want to pay the employee using a paper check.

 

You may also check the payroll service processing time to find out when QuickBooks allows you to void a paycheck.

 

Stay in touch with me if you have other payroll concerns. I'm always happy to help you. Enjoy the rest of your day!

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