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October 15, 2021
Question

How do you delete a state that was previously setup for payroll unemployment taxes?

  • October 15, 2021
  • 1 reply
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1 reply

AlcaeusF
October 15, 2021

Hello @dlaspisa1,

 

Thank you for posting here in the Community. I'm here to help you delete a state previously added to your QuickBooks account.

 

First, you'll need to check your list and ensure there are no employees using the specific address. To verify, you can use Employee Details from the Reports menu and make sure to set the filters to show all names.

 

You can only delete the state if no active employees are using it. I recommend deleting the employee as long there's no paycheck or any payment history.

 

  1. From the Payroll menu, select Employees.
  2. Search and select the employee and click Edit Employee.
  3. Click Delete, then Yes to confirm.

 

If you paid that employee before, removing them or the state is unavailable. To make an employee inactive, you can follow the detailed instructions on this link: Terminate or change your employee's status on payroll.

 

Once done, visit the Payroll Settings section and remove the state (for Full-service plan users, you'll need to call). Please follow these steps:

 

  1. Go to the Gear icon, then choose Payroll Settings.
  2. Under Company and Account, click Work Locations.
  3. Select the exact state, then mark the Inactive checkbox.
  4. Hit Save.

 

If you can't delete the state on your end, proceed with contacting our Payroll Support Team. They can take over and remove the inactive information on your behalf.

 

Our Customer Support Team for QuickBooks Online Payroll - Core, Premium is available from 6 AM - 6 PM PT (Monday - Friday). For QuickBooks Full Service Payroll, QuickBooks Online Payroll Elite/Premium, any time, any day.

 

Here's how:

 

  1. Click the Help tab in the upper-right corner.
  2. Go to the Assistant tab.
  3. Click Get help from a human.
  4. Choose Chat with us or Have us call you

 

You can also check this article for more details about the payroll reports you can run depending on the data you need related to the state: Run payroll reports.

 

Keep me posted if you need further assistance removing data related to payroll in QuickBooks. Have a great day.