Skip to main content
D
distinctivepr
November 30, 2024
Question

How do you remove states from your payroll that are no longer being used?

  • November 30, 2024
  • 1 reply
  • 0 views
This has literally been ongoing for years, I have emailed, called, spent countless hours on the phone with customer service, and ben assured multiple times this issue will be resolved, and it never has been. I've reached my breaking point. As soon as I send off W2's his years I am canceling Quickbooks and switching to a new service. I suspect no one will care, nor will anyone reach out after I post this.

      1 reply

      FishingForAnswers
      FishingForAnswers
      December 17, 2024

      @distinctivepr  Unfortunately, this question is a bit open-ended to answer at present.

       

      For starters, you didn't say which QB product you're using, nor what problem is actually presenting itself.

       

      If you mean to remove them as payroll items, though you can mark them inactive in the Desktop line of products, removing them entirely would cause major problems with your books. Suppose you could create a new company file based on your current one and excise the unnecessary payroll items, but that's a workload in itself.

       

      Yes, two weeks late to this one, but hope things work out for you. Changing companies isn't a bad idea in principle anyway; QB is going downhill in a lot of ways.

      D
      distinctiveprAuthor
      December 17, 2024

      It's payroll, and it's right in the question, this response is useless as QB.  No worries though, soon as everyone gets their W2's I'm out. I've had it with this Co. 

      Terms & ConditionsAccessibility statement