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October 3, 2023
Question

How do you turn OFF email notifications of scheduled payments?

  • October 3, 2023
  • 1 reply
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1 reply

October 3, 2023

Hi there, jdavis12.

 

I'm here to get the help you need in turning off email notifications for scheduled payments.

 

You can change your customer email settings to end all customer emails by following these steps:

 

  1. If you use recurring payments within QuickBooks, go to the Customers menu, select Credit Card Processing Activities and click Set Up Recurring Payments.
  2. If use standalone Recurring payments, sign in to the Merchant Service Center.
  3. Select Processing Tools.
  4. Choose Manage Recurring Payments.
  5. Click Settings.
  6. Under Email my customers each time they’re charged and enable customer notification upon payment setup, choose No to end ALL customer emails. Customers won't get emails when their payments are processed. You also lose the notification option shown below when you create a new recurring payment.

 

For future reference, you can consider running sales reports to see your sales.

 

Stay in touch with me if you need anything else. I always have your back. Have a great day!