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A
anowak
January 10, 2024
Question

HOW MY EMPLOYEES CAN SET UP QUICKBOOKS IN BOTH OUR COMPANIES

  • January 10, 2024
  • 1 reply
  • 0 views

We just started using Quickbooks for our first payroll.  We have 2 companies and our employees work for both.  They are only able to set up their employee accounts through 1 company since they only have 1 email address.  It won't allow them to sign up for the other company.  Is there a workaround?

1 reply

JenoP
JenoP
January 10, 2024

I understand the urgency to get this resolved so you can start paying the employee from the second QuickBooks Online account, anowak.

 

A single employee account can be used for multiple QBO companies. To provide the right next steps, can you tell us exactly what happens when the employee tries signing up for the second company account? Providing those specifics will help me pinpoint where the process is getting stuck.

 

Please reply with those details when you have a moment, anowak. Getting the employee connected properly is crucial, so I want to make sure I have the full context to provide tailored troubleshooting advice. 

A
anowakAuthor
January 10, 2024

I decided to try it out myself as an employee and was able to sign up with the 1st company but not the 2nd; however, I tried a few hours later to sign into the 2nd company and it was successful!

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