It was recently discovered that undistributed tips on one payroll in the past was paid to the wrong employee. I'm sure the wrong employee will give back those tips, but how do I record that deposit of returned tips and correct both of their prior paychecks? This happened in a prior quarter of this year and taxes have already been filed.
Hey there, @Apples521. I’m glad you reached out for assistance with your employees’ paychecks. Let’s sort this out together.
It looks like you entered some incorrect additions on those paychecks and they’ve already been submitted. The best course of action is to connect with our support team, as adjusting filed paychecks is beyond your control.
Here’s how you can get in touch:
Our support hours are as follows:
If you have any more questions or need further assistance, don’t hesitate to reach out again, @Apples521. I'm here to help. Have a fantastic day ahead!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.