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NancyB22
February 3, 2023
Question

How to fix an ACH shortage from a payroll in QuickBooks Desktop

  • February 3, 2023
  • 1 reply
  • 0 views

Hello QuickBooks experts,

 

I am seeking help in correcting a payroll error that happened with the 1/15/2023 payroll that was discovered when I was attempting to reconcile the bank account. The paycheck itself was correct within QuickBooks, but when I entered the amount to be automatically deposited into the employee’s bank account, I entered $4.00 less than what the total should have been. Thus, when I try to reconcile with the bank, it shows a $4.00 difference.

 

Obviously there is an adjustment that needs to be made within QuickBooks to allow me to reconcile the bank statement. Per our accountant’s instructions I scheduled the $4.00 to be auto deposited into the employee’s bank account, which will be effective on 2/6/2023, but was not given any instructions on how to fix this within QuickBooks. I know for those who are proficient in accounting, it is probably an easy fix, but I would appreciate step-by-step instructions on what needs to be done within QuickBooks so the paycheck stays accurate and so I can reconcile my bank statement. Thank you in advance. I appreciate your help!

1 reply

DivinaMercy_N
DivinaMercy_N
February 3, 2023

Hello there, @NancyB22. I'm here to help you fix the auto-deposited checks in QuickBooks Desktop (QBDT) so you can reconcile your account. 

 

To fix this, you'll have to delete the $4 amount and recreate the paycheck with the correct value. Then, set it up again so it will be automatically deposited to your employee's bank. Here's how:

 

  1. Navigate to the Banking menu and select Use Register.
  2. Then, select and open the check in question.
  3. At the top of the paycheck, choose Delete.
  4. Next, in the pop-up box, enter OK.

 

After that, recreate it. 

 

Once everything is fine, you can now proceed in performing the reconciliation process. 

 

Additionally, I've attached this helpful resource that you can use as a guide in fixing issues you encounter while reconciling your account in QBDT: Fix issues when you're reconciling in QuickBooks Desktop. 

 

You can also run a reconciliation report to monitor your previous reconciliation to easily see details that can help you find discrepancies and other issues.

 

I'm always here ready to lend a hand if you have any other concerns about managing payroll and reconciling your account in QuickBooks. Have a great week ahead and stay safe. 

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