how to update credit card on file for payroll prescription they had me on phone for 2 hrs didnt accomplish anything

Thanks for reaching out to the Community, Bryan. I can show you the steps in updating your credit card on file in QuickBooks Desktop (QBDT).

When updating your billing information, you can change it to your Payroll Services in QBDT.

Here's how:

1. Sign in to QuickBooks Desktop. Ensure to log in as an authorized user to update your billing info.
2. Go to Employee, then select My Payroll Service.
3. Select Account/Billing Information.
4. Sign in using your Intuit Account login. Then, select Billing Detail.
5. The level of information varies depending on your contact role. If there is no information in the Billing Details box, the current billing contact is not you.
6. Select Edit billing info.
7. Enter your new billing information and select I Agree.

In addition, you can refer to these articles to learn how to access the CAMPs for you to manage your accounts, products, contacts, billing, and user ID access in QBDT:

• Change, manage or update your Intuit account with CAMPs
   

Comment on the post if you still have concerns about managing your billing information in QBDT. I'm always here to help you in any way I can.