How to verify the bank account for an employee

I'm eager to assist you @jon105.

I understand your situation about the unreceived direct deposit in QuickBooks Online Payroll. I'm here to share details about this matter.

Your direct deposit funding time determines how many days before your paycheck date you must send us your payroll and depends on your payroll service.

Refer to these specific funding times.

• Same-day: Workers paid the same day you send your payroll to us. It is only available in QuickBooks Online Payroll Premium or Elite.
• Next-day: Workers receive their pay the next banking day after you send your payroll to us.
• 2-day: Workers receive their pay two banking days after you send your payroll to us.
• 5-day: Workers receive their pay five banking days after you send your payroll to us.

For more details, see this page 

Moreover, you may re-enter the employee's banking information or call our payroll support team to view the direct deposit status.

Here's an article you can read whenever you have time about viewing or changing direct deposit funding time.

Alternatively, you can view useful information about your company and employees by using payroll reports. Do you need to access them? Check this article: Run payroll reports. 

Feel free to share your thoughts here in the Community forum. We will expand our effort to address your concerns. Enjoy the rest of the day.