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September 18, 2022
Question

I accidently attributed several months of 401k Roth contributions as traditional 401k contributions for three employees. How do I fix this for reporting on their W2s?

  • September 18, 2022
  • 1 reply
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Original commenter did not share additional details

1 reply

September 19, 2022

Hello there, @roc-consulting-u. I'm here to help you correct your 401K contributions.

 

We can correct the 401K Roth contributions by deleting then, recreating the paycheck from the Employee profile. Here's how:

 

  1. Hover your cursor to the Payroll menu, then click Employees.
  2. Choose the employee.
  3. Select Start or Edit from the Deductions & contributions.
  4. Click the Edit icon next to the deduction/contribution you want to modify, then make your updates. Or select the Trash bin icon if you want to remove it.
  5. Then, select Save and Done.

 

In case you don't have the option to delete or void the paycheck, you can contact our Payroll Support Team. This way, they can make the amendments in your behalf.

 

You can refer to this article for more details: Set up a retirement plan. Also, please check out the IRS website for more details on fixing the issue.

 

Please post a reply if you need more in managing your payroll taxes. I'll be here. Stay safe!

September 19, 2022

I have already done this, and it only applies going forward. 

 

My issue is past entries that are incorrect over the last few months.  I need those historical entries to be modified to reflect a Roth contribution vs a traditional.

September 19, 2022

Thank you for your prompt reply, @roc-consulting-u.

 

Since you’re done with the steps provided by my peer above, I highly suggest contacting our Payroll Support Team. That way, they can look into your account in a secure setting and provide fixes in no time. Our phone representative has the tools to thoroughly check your account and be able to modify past payroll entries.

 

Here’s how you can get in touch with them:

 

  1. Log in to your QBO account in a web browser.
  2. Click Help in the upper right-hand corner of QBO.
  3. Click on Talk to a human, then type in Talk to a human.
  4. Select I still need a human.
  5. Click Contact Us.
  6. Select between Send a message or Get a callback.

 

Please ensure to review their support hours to know when agents are available. This way, you can contact them at a time that is convenient for you.

 

Keep me posted if you have further concerns about payroll. I’ll get back as soon as I can. Stay safe!