I agreed to pay intuit / QBO $99 a month. I was charged a total of $443.36 in just August alone. How do I get a refund for the charges that I didn't agree to.

I understand that every penny counts, @shopgirl65402-gm. That's why I'm here to point you in the right direction to check your charges with QuickBooks Online (QBO).

Since the Community is a public forum, and we'll need to collect some personal information to pull up your billing details, I'd recommend contacting our Customer Care team. They can securely pull up your data, check your monthly subscription, and process the necessary refunds on your behalf. Here's how:

1. Sign in to your QBO company.
2. Go to the Help (?) menu.
3. Select the Search tab.
4. Click the Contact Us button.
5. Enter a brief description of your concern in the What can we help you with? field.
6. Select Continue.
7. Choose a way to connect (Send a message or Get a callback). Make sure to initiate contact during support hours to assist you on time.

I've attached a screenshot below that shows the last five steps.

For the time being, I'm adding this article to guide you in managing your business's growth using QBO: QuickBooks Help Article. It includes topics about managing your QBO account, banking, and expenses, to name a few. You can click the + More topics button to view other selections. Then, explore webinars and video tutorials to learn your way around QuickBooks.

Keep me posted on how it goes in the comments below. If you have other QBO subscription concerns, I'll gladly help. Take care and stay safe, @shopgirl65402-gm.