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August 31, 2021
Question

I am still unable to submit by payroll. there is some random error that tells me nothing. It has been almost two weeks and I have heard nothing. Taxes are due. WTF

  • August 31, 2021
  • 1 reply
  • 0 views
I have tried multiple computers, multiple browsers, in both non and private mode. They said this was a know problem but are they going to pay the penalty for late taxes?

1 reply

August 31, 2021

I’ll make sure you’ll be able to submit your payroll as soon as possible, Rob.


I know how important to process and submit payroll on time. I want to help you. However, it requires tools and access to the account that only our support team can do. You can contact them to check the issue further.  


Our Payroll team can provide you updates and help this resolved. Before that, I’d recommend checking our business hours. This way, you contact them at a time convenient to you. Then you can follow the steps outlined below:

 

  1. Select the Help menu.
  2. Click/Type in “Talk to a human.”
  3. You can enter “Payroll issue” in the field.
  4. Select I still need a human, then Get help from a human.
  5. Choose a way to connect with us:
    • Start a chat with a support expert.
    • Get a callback from the next available expert.


You can use this information to pay and file your state and federal payroll taxes online. It has everything you need to know to get your taxes settled.


Also, you can visit our Support page anytime if you need resources, recommendations, and video tutorials. This site not only provides depth insights about QuickBooks. It also enhances yourself to efficiently manage your business.


If you have other payroll questions or concerns, please don’t hesitate to let me know. I’ll be here anytime.