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May 11, 2024
Question

I am trying to print payroll reports PAYROLL SUMMARY BY EMPLOYEE AND IT WILL NOT LET ME SEE INFORMATION FOR THE MONTH OF MARCH,2024

  • May 11, 2024
  • 1 reply
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WHY WOULDN'T IT SHOW ME THE PAYROLL FOR THE MONTH OF MARCH,2024?

1 reply

May 11, 2024

Thanks for letting us know, betty.leblanc.b4. I've got details and steps to help you run and print payroll summary reports of your employees.

 

Beforehand, may I know if you've received any error messages when running this payroll report? You can also share screenshots to have a detailed reference of your end. Any additional information would be much appreciated.

 

When managing payroll summary reports from each of your employees, you'll want to modify and add specific customizations to your reports so all payroll data are completely showing from there. You can specify the period date dropdown and choose the correct pay period date. To guide you in customizing your reports, follow these steps:

 

  1. In your QBO account, go to Reports and enter Payroll Summary by Employee report.
  2. Modify the pay period date dropdown.
  3. Click on the Customize icon and specify additional information to filter the data on your reports.
  4. Review other details and select Run report.

 

However, if these details are populating when running reports but aren't when printing them, sometimes stored cache files can cause interruptions within the program. We can perform some troubleshooting steps to help rectify the possibility of a webpage issue. You can access your account in a private browser to ensure the program runs seamlessly without storing cached data. Refer to these keyboard shortcuts:

 

  • For Google Chrome browser: Ctrl + Shift + N
  • For Mozilla Firefox browser: Ctrl + Shift + P
  • For Safari browser: Command + Shift + N

 

If this information is showing successfully, you may go back to your default browser and clear its cache or use a different supported browser. You can also check out this resource to get help when printing in Windows: Fix QuickBooks Online printing issues on browsers for Windows.

 

Additionally, feel free to utilize this guide to help you save all the customizations made on your reports: Memorize reports in QuickBooks Online.

 

I'll make sure to get the help you need for any additional queries when managing and running payroll reports. Just keep me posted in the comments below. Stay safe and have a good one!