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November 8, 2021
Question

I am unable to run payroll this week as it says I have already made an AZ tax payment for this quarter. How do I correct this and run payroll?

  • November 8, 2021
  • 1 reply
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I am unable to run payroll. I made a mistake and paid an AZ quarterly tax early and now am unable to run payroll. Any thoughts

1 reply

November 8, 2021

Let me help you with your payroll concern, john-brainpac-gm.

 

Once a payroll was run by mistake, voiding it doesn't stop it from processing. If you want to stop it, you may need to delete it so you can correct the payroll.

 

However, the ability to void/delete paychecks will depend on your processing time. Since you have the delete option, you can still correct the paycheck because it means that the paycheck is not yet processed.

The void option appears when the payroll is already processed.

 

Here's how to delete or void a paycheck:

 

  1. Go to Payroll, then select Employees.
  2. Choose Paycheck list.
  3. Select the check(s) you'd like to delete.
  4. Delete or void the paycheck:
    1. Delete: This option appears if the direct deposit has not been processed yet or the paycheck is not a direct deposit.
    2. Void: This option appears if you indicate that the check has been cashed.
  5. Select the I understand that this action cannot be undone checkbox.
  6. Click Delete Paycheck or Void Paycheck to confirm the action.

 

For more information about voiding or deleting paychecks, check out this article: Delete or void paychecks.

 

If you worry about the tax calculation when voiding or deleting paychecks, you'll want to contact our QuickBooks Payroll Team and they'd be happy to help you out with this. Please click the link to see the support schedule.

 

Here's how to contact them:

 

  1. Go to the Help menu at the upper right.
  2. Select Contact Us.
  3. Enter your concern.
  4. Click Let’s talk.
  5. Choose Get a callback
  6. Type in your contact info.
  7. Select Confirm my call.

 

You might want to check this article for some links about the payroll tasks in QuickBooks Online: QuickBook Online Payroll Resources.

 

Be sure to get back to me if you have any other QuickBooks or payroll questions. I'm always here to help. Have a good day.