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March 12, 2023
Question

I am uploading my YTD payroll to Online as I migrate from desktop. One employee (out of 15) will not accept the figures and move to the next step. What can be wrong?

  • March 12, 2023
  • 1 reply
  • 0 views
The figures have been triple-checked and all employee details have been confirmed. This is stopping any further functioning of payroll.

1 reply

March 12, 2023

Hello there,

 

I want to make sure you get the help you need.

To ensure we're on the same page, can you add more details on how you upload the YTD payroll to your QuickBooks Online account? Did you encounter any error messages? Any extra information is appreciated.

We are looking forward to hearing from you. Have a great day!