Question

I am using Quickbooks for Mac Desktop 2019. Was successfully using Intuit Payroll for years and now migrated (not my choice) to Quickbooks Payroll Online.

Forum|Forum|4 years ago
August 30, 2021
1 reply
0 views

Exporting payroll transactions used to be easy and seamless. Now I cannot find the files after they show "exported".

QuickBooks Online

Welcome to the Community, @westortho@mac.co.

I'm determined to help you get your payroll data moved to QuickBooks Online (QBO) right away.

We've updated the export setup flow between Intuit Online Payroll (IOP) and QuickBooks Online. All you need to do is to access your IOP service and perform the exporting process in the Setup tab.

Here's how:

1. In our payroll service, select the Setup tab.

2. Under the Export heading, select Preferences.

3. Select QuickBooks Online from the software drop-down list.

4. Click the Export heading, then select Preferences.

5. Select QuickBooks Online from the software drop-down list.

6. We will search for any existing QBO accounts under the current user ID.

7. First, we search for an existing QBO account attached to the current user ID.

8. If we don't find one, you will be asked to log in to your Intuit Account.

9. Since QBO only accounts don't require security questions, the system may prompt the customer to select a security question and answer.

10. If the correct account is found, you can continue with the export process. If multiple accounts are found, you will be prompted to select one.

11. Next, we will complete the connection process.

12. Once completed, you can complete the export settings. Make sure to select Payroll Liability accounts and Payroll Expense accounts to prevent any errors when setting up or exporting your payroll data. You are also given the option to change the QBO company you sync with.

Then, enter your QuickBooks accounts on the Export Preferences page. For the detailed instructions, refer to this article and proceed to Step 4: Setup export of IOP data to QuickBooks Online (QBO).

I also encourage checking our Help articles page to learn some tips and tricks in managing your QBO account. From there, you can read great articles that can guide you through the steps by steps process.

Let me know if you need any further assistance exporting your payroll info into QBO. The Community is always here to help.

W

westortho@mac.coAuthor

Thank you for your detailed response. However it is not exactly the information I need. I do not have trouble accessing Quickbooks Payroll Online -- all of the data from the Intuit app has transferred successfully and I can issue paychecks as before. It is the EXPORT feature that is not working. When I am in the Payroll app, and I click on Export, the screen message then shows that the data has been exported. The problem is that I cannot find WHERE it has been exported to. It does not go into my check register automatically and it does not appear as an llf file in my Downloads folder so that I can import the data to my QB desktop for Mac. It's just not there. Where is it? How do I access it?

Rubielyn_J

Thanks for getting back to this thread, @westortho@mac.co. Allow me to chime in and provide additional information about exported data.

Once you export data from QuickBooks, you have the option to save it wherever spot you want. If it is not in your Downloads section, you may consider checking out other folders on your computer. You may have saved it in another location.

Moreover, let me attach this resource to help you set up export of Intuit Full Service Payroll Data to QuickBooks Online. It also covers steps on how to map your Chart of Accounts and send payroll to QuickBooks.

In addition, you can also check this link to learn about what to expect when you move from Intuit Online Payroll to QuickBooks Online Payroll.

That's it! Please let me know if there's anything else I can do or if you have other questions about exporting data. I'll be happy to help you again. Keep safe always.

Sign up

Login with SSO

Login to the community

Login with SSO