I can't get the Time feature to start at all. I have Payroll Elite for QB Online.

I understand how important time tracking is for managing your payroll effectively, and I'm here to help you get this sorted out, @Nhoward0403. 

Before we dive into troubleshooting, I want to make sure we're addressing the right feature. QuickBooks offers two distinct time-tracking solutions, each designed to meet different business needs:
 

• A basic time tracking feature built directly into QuickBooks Online: This is included with your QuickBooks Online subscription and offers fundamental time tracking capabilities.
• QuickBooks Time (formerly TSheets): This is a more advanced, standalone subscription service that offers comprehensive time tracking and management features.

Please note that your Payroll Elite package includes access to the basic payroll features within QuickBooks Online, including the built-in time tracking feature. However, it doesn't include the full QuickBooks Time subscription. If you're interested in the advanced features offered by QuickBooks Time, you would need to subscribe separately. You can explore the options and pricing on our Time Tracking Pricing page.

If you prefer not to add another subscription, you can still effectively track time using the built-in feature in QuickBooks Online. Here's a quick guide on how to do this:

1. Click on the New button in the top left corner of your QuickBooks Online dashboard.
2. Under the Team section, you'll see two options: Single time activity or Weekly timesheet. Choose the one that best fits your needs.
   
3. Enter the necessary details such as the employee name, date, customer/project, service, and duration.
4. Once you've filled in all the information, click Save and close.

For more detailed information and guidance, I recommend checking out these helpful resources:

• Track and manage QuickBooks Time in QuickBooks Online
• Turn on and set up time tracking in QBO

I hope this information clarifies the options available to you, @Nhoward0403. If you have any further questions about using the time tracking feature or if you'd like to explore the additional capabilities of QuickBooks Time, please don't hesitate to inquire. We're dedicated to supporting you in optimizing your payroll and time management processes to enhance your business efficiency.